Algemeen
How long does it take to set up my game server?
Server activation is instant! The moment you complete your order, our automated system deploys your AleForge game server so you can start playing right away.
Can I upgrade or downgrade my game server?
Yes, you can easily adjust your server resources at any time directly from the AleForge client area. If you upgrade mid-billing cycle, you will only be charged a prorated amount for the remaining days. If you choose to downgrade, a prorated refund will be applied to your AleForge account as credit to use toward future invoices.
Can I change the number of player slots, and does it cost extra?
Yes, you can easily adjust your player slot limits at any time directly from the control panel. At AleForge, we do not charge by the player slot. Your maximum player count simply depends on the specific game engine and the hardware resources allocated to your hosting plan.
What are your support response times?
We operate around the clock with 24/7 support to ensure your game server never misses a beat. If you reach out via our live chat or Discord, you will typically receive a near-instant response. Support tickets are actively monitored and resolved rapidly by our dedicated technical team.
Do the servers stay online 24/7?
Absolutely. We provide true 24/7 continuous hosting. Your server stays online 365 days a year, ensuring your players can log in, build, and explore whenever they want without waiting for you to start the server back up.
Can I move my server to a different location after I purchase it?
Absolutely. If you test your ping and find that a different datacenter offers a better connection, our team will move your game server to the new location at no extra cost. Just submit a quick support ticket, and our technicians will seamlessly migrate your world files and configurations.
Is DDoS protection included?
Absolutely. Every server is backed by robust, automated DDoS protection designed to absorb the brunt of any attack. Should a persistent attack slip through our automated defenses, just let our staff know. Our team can put custom mitigators in place to ensure your server stays secure.
Will I need to configure port forwarding on my home router?
No. One of the primary benefits of using a dedicated server host like AleForge is that you never have to worry about port forwarding. We handle all port routing, DDoS protection, and network security automatically, ensuring your server is safe and accessible 24/7.
Can I change the game on my AleForge server?
Yes! With our exclusive Game Swap feature, you can easily switch your active server between any of our hosted games at no extra cost. Located directly in your control panel settings, Game Swap features automatic port allocations and a streamlined UI. This allows you and your community to instantly jump into a new game, provided your current plan has enough resources to support it.
What features are included with Master Forge dedicated game servers?
Our Master Forge dedicated game servers deliver the ultimate, hassle-free hosting experience by including all our premium features right out of the box. Every Master Forge server comes fully equipped with automated 1-click modpack installations (on select games), unlimited player slots, and more so your community can grow endlessly. Plus, with automated offsite 12 hour backups and multiple global data center locations to choose from, you are guaranteed peak performance, security, and low latency for players all around the world.