How to Request a Refund
How to Check Refund Eligibility
Section titled “How to Check Refund Eligibility”Our Refund Policy can be found alongside our Terms and Conditions.
Refunds will not be processed for End of Billing Period cancellation requests. Your service will remain active until your next due date, and you will not be charged after that.
If you have experienced a technical problem, we ask that you allow our fantastic support team to help you over Ticket, Live Chat, or Discord. If we do not see that the opportunity was given, we may ask that we try to resolve your problem before issuing a refund. We offer a fantastic service and want to prove it, so we include our outstanding support in every service at no extra cost.
Refund requests that fall outside of the Money Back Guarantee may be considered by AleForge on a case-by-case basis and judged at the company’s sole discretion.
How to Request a Refund
Section titled “How to Request a Refund”Refund requests must be submitted through our Contact Us form.
Before requesting a refund, submit an immediate cancellation request for your service. Please follow this guide.
You can find the full refund policy here.